All in all, how satisfied would you way you are with your job. The jobs descriptive index jdi is the most popular job satisfaction assessment tool with researchers spector, 1997. Analysis of survey on job satisfaction essay 2577 words. In addition to discussing the nature of and techniques for assessing job satisfaction, the author summarizes the findings concerning how. Pdf development and validation of job satisfaction scale.
The workplace environment assessment is a standard survey used among the california community colleges to assess job satisfaction. Job satisfaction can be assessed using a general scale, facet satisfaction scale or global satisfaction scale. Spector, 1985 reliability and validity this well established. Job satisfaction causes are covered in chapter 4, including both organizational environment and personal factors. Established global measures include the job satisfaction scales and the overall job satisfaction scale. Job training and job satisfaction survey 3 instrument summary the job training and job satisfaction survey is a 43item, nine facet scale to assess employee attitudes about aspects of the job and aspects of job training. It covers potential employee and job factors that might lead employees to be satisfied or dissatisfied with their jobs. A descriptive study of job satisfaction and its relationship with group cohesion applied psychology dr. Work provides a means of making a living, a way to occupy ones time, and a forum to satisfy achievement needs. Potential effects of job satisfaction on employees and thereby on their organizations are discussed in chapter 5. It can be used free of charge for noncommercial educational and research purposes, in return for the sharing of results.
The book explains what job satisfaction is and how it is measured. Schermerhorn 1993 defines job satisfaction as an affective or emotional response. Aninitial item pool of 44 items thought to be aspecis of. Job satisfaction is a multidimensional construct and. The aim of this paper is to design and test the model of learners satisfaction about onthe job training courses among those staff working in national iranian gas company nigc. Reliability and validity of job satisfaction survey. Distilling the vast literature on this frequently studied variable in organizational behaviour research, paul e spector provides the student and professional with a pithy overview of the application, assessment, causes and consequences of job satisfaction. The present study proposes a teaching satisfaction measure and examines the validity of its scores. The job satisfaction survey jss is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction.
Survey spector, 1997 and role base performance scale welbroune. Ellickson and logsdon 2002 support this view by defining job satisfaction as the extent to which employees like their work. A scale on job satisfaction was developed, which could be used in a wide range of occupational groups. Job satisfaction survey spector, 1997 and role base performance scale. Job satisfaction survey, jss page university of south. Job satisfaction also affects productivity among retained workers 6, 7, and therefore, could be used to measure the impact of vacant posts and absenteeism in rural areas. Each facet is assessed with between three and 12 items, and a total score is computed from all items. Spector 1 american journal of community psychology volume , pages 693 7 1985 cite this article. Spector, 1985 reliability and validity this wellestablished. Participants were also asked to rate on a 6point likert scale the extent to which. Jss overview jss scoring instructions jss score interpretation how do you know if someone is satisfied or dissatisfied.
Pdf the study focused on the meditational role of job satisfaction and job performance between ei and job commitment. Scores on the fiveitem teaching satisfaction scale tss were validated on a sample of 202 primary and secondary school teachers and favorable psychometric properties were found. Jul 27, 2016 job satisfaction among health workers is a good predictor of staff retention and therefore, often used to measure the impact of interventions 4, 5. Jun 28, 2018 this study examines the measurement of job satisfaction with facet scales multipleitems for one facet and facetitems one item for one facet. Job satisfaction survey jss the job satisfaction survey jss is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction. Vol5, issue 12 international journal of management sciences and. Spector 1997 refers to job satisfaction in terms of how people feel about their jobs and different aspects of their jobs. The job satisfaction survey, jss is a 36 item, nine facet scale to assess employee attitudes. Finally, the faces scale of job satisfaction, one of the first scales used widely, measured overall job satisfaction with just one item which participants respond to by choosing a face. Assessment of a multidimensional job satisfaction instrument. Pdf job satisfaction survey spector, 1997 and role base. Norms for existing job satisfaction scales do not reflect human. Spector job satisfaction is the most frequently studied variable in organizational research spector, 1997.
From american journal of community psychology, 1985. Job satisfaction survey, jss page university of south florida. It is a significant element related to good organizational functioning as well. Whether spector 1985 job satisfaction survey and its nine facets measure. In conclusion, it can be that job satisfaction is the general response of an individual towards hisher job. The job satisfaction survey was a 43 question survey consisting of six openended questions, two yesno questions, and thirty five questions using the likert scale.
Meaning, job satisfaction is merely not the emotional response of an individual about hisher job, but also hisher cognitive and behavioral response. Each facet is assessed with four items, and a total score is computed from all items. Job satisfaction survey, jss downloadable scale in multiple languages, development, interpretation, and scoring instructions. Job satisfaction represents one of the most complex areas facing todays managers when it comes to managing their employees. Job satisfaction of public administrative personnel in greece hrmars. Participants completed the job satisfaction survey spector, 1985 and. But its expression in the human mind is understandable.
The measure is based on the life satisfaction scale lss. Psychometric evaluation of job satisfaction scale in ugandas. Moreover, it offers them the opportunity for flexibility where they are able to apply varied approaches in meeting work requirements adeyinka et al. In order to take the test, the participants are asked to respond to 36 items, or 4 items for each of. Continuity of the training needs to use and apply a uniformed system to promote staffs satisfaction and effectiveness of training process. Facetitems are a costeffective and fast way to measure job satisfaction in facets, whereas facet scales are more detailed and provide further information. Job satisfaction the general attitude of the worker towards hisher job filiz, 2014 scale on which spector s job satisfaction is measured ranges from 1 disagree very much to 6 agree very much higher responses correspond to greater satisfaction with the job. Introduction he job satisfaction instrument jsi spector, 1985 is one of the most widely used instruments used to measure job satisfaction. When an employee is satisfied with his assigned task and can. Pdf job satisfaction survey spector, 1997 and role. A summated rating scale format is used, with six choices per item ranging from strongly disagree to strongly agree.
Job satisfaction survey spector, 1997 and role base performance scale welbroune article pdf available january 2011 with 3,869 reads how we measure reads. Theories of job satisfaction explained with example. Willering, 1999 ocb was measured on a scale developed which was 1 altruism. It a 36 multidimensional instrument developed by spector in 1985 to measure job satisfaction. You may also check out how to design a marketing survey. In order to take the test, the participants are asked to respond to 36 items, or 4 items for each of the nine subscales. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the. The jss is a 36 item questionnaire that measures nine facets of job satisfaction. This instrument is well established among the other job satisfaction scales. On the other hand, facet measurements have questions or items for these different areas and provides one score to represent each area. Factor analysis was conducted on the items and a set of l0 items was defined on one factor. The job satisfaction survey, jss is a 36 item, nine facet scale to assess employee attitudes about the job and aspects of the job. Besides this, in summation score, many researchers used so many ways of measuring job satisfaction. A study of the relationship between job satisfaction.
Measurement invariance of the job satisfaction survey. Job satisfaction theories help to identify what factors are influencing job satisfaction and what can be done to get higher employee job satisfaction. However, from a positive psychological perspective, the answer to the question of why work is worthwhile goes far beyond these reasons. Is the job satisfaction survey a good tool to measure job. Application, assessment, causes, and consequences provides an introduction to the most frequently assessed and studied employee attitude. Pdf the study focused on the meditational role of job satisfaction. Measuring satisfaction and meaning at work what makes work worth doing. Spector 1997 defines job satisfaction as the extent to which employees.
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